1. FINANCIAL ANALYSIS: Use of the Moodys program to draw trends

2. COMPUTER SKILLS: using Microsoft together with various in house programs / apps

3. GOOD ADMIN SKILLS: using electronic diaries

4. EXCELLENT WRITING AND COMMUNICATING SKILLS: using writing skills apps to correct grammar etc 

5. LEADERSHIP SKILLS: online courses, on the job 

Makes the overall job easier and makes things go faster.